Organisations invest heavily in choosing a senior executive and then treat the start date as a finish line. The new appointee is given a laptop, a round of introductory meetings and an instruction to produce a plan in ninety days. Whether they succeed is then largely left to them, at precisely the point where the organisation has the most leverage and the least visibility.

What actually derails people

Senior executives rarely fail because they misunderstood the business. They fail because they misread the political geography: who really decides, which relationships carry weight that the org chart does not show, which previous initiative failed in a way that makes the current proposal sound familiar and unwelcome.

They also fail by moving at the wrong speed. Moving too fast, an appointee makes structural changes before understanding why the existing structure exists, and spends the rest of their tenure repairing the relationships that cost. Moving too slowly, they lose the window in which change is expected and forgiven.

Neither error is a capability problem. Both are information problems that the organisation could have solved.

Map the stakeholders before the start date

The single highest-return onboarding intervention is a stakeholder map produced before day one: the fifteen or twenty people whose support or resistance will determine whether the appointee can execute, what each of them wants, and where the existing tensions run.

This is uncomfortable to write down, which is why it usually is not. It is also information every long-serving member of the executive committee already holds informally. Making it explicit for the new arrival removes six months of expensive discovery.

The hundred-day plan that is not a plan

Asking a new executive for a hundred-day plan in week one produces a document written from the outside, based on what they inferred during the interview process. It is then treated as a commitment, which means the appointee is incentivised to defend it rather than revise it as they learn.

A more useful sequence is to agree what they will have learned by day ninety and what decisions will be made by day one hundred and eighty. The first is a diagnosis; the second is a plan. Compressing them into one document at the start guarantees that the plan is built on assumptions.

Early wins are overrated and underspecified

The instruction to secure an early win is standard advice and mostly unhelpful, because it encourages visible activity over consequential activity. An early win that consumes political capital on something immaterial leaves the appointee weaker.

The version worth pursuing is narrower: identify one problem that the organisation already agrees is a problem, that can be resolved within the first months, and whose resolution demonstrates how the appointee works. The demonstration matters more than the win.

The board and the sponsor have a role

Where a chairman or a private equity sponsor has appointed an executive, the temptation is to step back and let them run. In the first months that is a mistake. Regular structured contact — not oversight, but calibration — allows misalignment about pace, priorities and expectations to surface while it is still cheap.

It is also the only reliable way to discover that the mandate the board thought it gave is not the mandate the executive thought they accepted. That divergence is common, correctable early, and expensive later.

Where external support helps

Some of the most useful conversations a newly appointed executive has are with someone who has no stake in the internal politics. An external adviser who knows the organisation from the search process can tell them what the stakeholder map does not: how the assessment read them, where their own tendencies are likely to create friction in this specific environment, and which early instincts to resist.

Service associé

We support appointees and their boards through the first six months, drawing on what the search process already established.