New York, USA
Operational & General Management
Technology / SaaS
Permanent
$480k – $620k + equity
Role Overview
JOlivier & Partners has been retained to identify a COO for a New York-based enterprise SaaS company scaling from $180m to $400m ARR, leading all non-product functions including sales, customer success, finance and people.
The Organisation & Context
Our client raised $300m in Series E and is building the operational infrastructure to sustain 40%+ growth while improving NRR and reducing CAC payback periods.
Key Responsibilities
- Partner with CEO to define and execute operational strategy
- Lead sales, CS, finance, people and legal — 280 staff
- Own operational KPIs — NRR, CAC, payback period and gross margin
- Define the operational playbook for scaling to $400m ARR
- Manage board relationships and operational reporting
Candidate Profile
- COO or President at an enterprise SaaS company ($100m+ ARR)
- Track record of scaling revenue operations in high-growth technology
- Understanding of SaaS unit economics and operational leverage
- Board-level credibility with institutional tech investors
Search Process & Confidentiality
Retained mandate. Equity stake commensurate with seniority in the capital structure.
JOlivier & Partners
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