Business

Operating Model Redesign

Building clearer, stronger and more efficient organisations through structural and behavioural redesign.

An organisation’s operating model defines how it creates value — through its structure, processes, governance, decision flows and ways of working.
When the operating model is unclear or misaligned, performance drops, leadership becomes reactive and execution loses consistency.

At JOlivier & Partners, we redesign operating models to strengthen clarity, accountability, efficiency and strategic focus — helping organisations operate with discipline, coherence and high performance.

What We Do

Operating Model Architecture

Redesign of organisational structure, roles, reporting lines and governance layers.

Process Review & Workflow Redesign

Mapping and optimisation of key processes to improve efficiency and eliminate bottlenecks.

Decision-Making & Governance Clarification

Defining who decides what, how and when — reducing ambiguity and strengthening execution.

Roles, Responsibilities & Accountability Frameworks

Clarifying ownership and expectations across teams and leadership layers.

Ways of Working & Collaboration Models

Establishing structured routines, coordination mechanisms and performance practices.

Our Approach

  1. Organisational Diagnostic
    Assessment of structure, processes, behaviour, culture and performance barriers.
  2. Operating Model Blueprint
    Design of a tailored operating model that supports strategy and organisational priorities.
  3. Leadership Alignment
    Ensuring executive agreement on structural decisions and governance routines.
  4. Implementation Roadmap
    A structured plan covering changes, timelines, communication and execution requirements.
  5. Change & Behavioural Reinforcement
    Support to embed new routines, practices and expectations across teams.

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